Frequent Questions & Answers
Q1: Can I order custom-made artwork?
Yes, if you require custom artwork, please contact us via email at email@example.com and we will respond as soon as possible.
Q2: Can I return orders?
I gladly accept returns and exchanges please contact me if you have any problems with your order within 14 days of delivery. Ship items back to me within 30 days of delivery.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Q3: Are prints and originals framed?
No, they arrive unframed so that our clients can choose their own frames to complement their artistic area.
Q4: How long will it take for my order to arrive?
Orders will be prepared and dispatched to your door-step in 7 days; delivery will be done through well-known shipping firms and will include a tracking number.
Q5: What is the difference between prints and original artworks?
Prints are high-quality copies of the original artwork that are limited to a certain number of copies, usually 20. Prints are signed and numbered by the artist on fine art paper.
Q6: Can I cancel my order?
Unfortunately, I do not accept cancellations; however, if you have any problems or concerns, please contact me within 14 days of receiving your item.